1. The information we collect and how we use it
To enable us to supply the goods which you have ordered and to provide updated information concerning our products, we need to know the following information from you:
Credit Card details
We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of our services in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
We will also subscribe you to our electronic newsletter when you order. These newsletters are designed to inform you about our products, general health information, website features, or other services that we offer that we think may be of interest to you. We do not send random marketing emails (ie SPAM) to your email address. As internet users ourselves, we are aware of the problem of overloaded inboxes, so if you would rather not receive these newsletters, please send an email to firstname.lastname@example.org stating your preference. You can easily unsubscribe by clicking the link at the bottom of any of the newsletters, so you may want to wait until you have received one or two from us before making your choice. We really do think that they are informative, so please give them a try!
The site uses a one character, 30 day cookie to simply identify if the user has been to the website before. Cookies are not necessary to use the website, but you may encounter unusual behaviour if you do have cookies disabled. Please see http://www.allaboutcookies.org/ website for information on cookies, including how to switch them off. As well as recording a cookie, the website records the user's IP address to validate/ensure that any orders are placed from genuine locations, and to potentially trace back an order to a specific computer in the event of fraud.
3. How we protect your information
The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy. Online payments are made using an encrypted http connection over https://. The certificates are issued by http://www.thawte.com and are capable of providing up to 128-bit encryption. We also keep your information confidential. The internal procedures of Just Vitamins Limited cover the storage, access and disclosure of your information.
4. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to Just Vitamins Limited changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by updating your information in the My Account area of the site. Alternatively, you can send an e-mail to email@example.com or a letter addressed to Just Vitamins, Wolfe Road, Coventry, CV4 0BA. England.
6. Your consent
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
7. How to contact Just Vitamins Ltd