Delivery options
Our hassle-free, delivery aim
When you buy vitamins online, we
understand that you want to receive them as quickly as possible, with the
minimum of fuss - that's why we pioneered the supply of vitamins and
supplements in stylish air-tight pouches. Although we don't guarantee this (have you seen how small some letterboxes are?!), our use of industry-leading, slim-line pouches vastly increase the
chances of your order fitting conveniently through your letter-box, versus regular, round supplement bottles. Please note that our Next Day Delivery services will require a signature (or name taken, subject to current carrier policy), whether they fit through your letterbox or not!
Same day dispatch promise for UK Priority and UK Next Day delivery options
Occasionally, we all leave
things until the last minute and re-ordering our supplements is no exception.
You've just popped your last tablet and now you need more - fast!
We realise how important it is to receive your order as quickly as possible,
that's why for UK Priority and UK Next Day services, we promise 'Same-Day Dispatch' on all orders
received by 1pm on a working day (otherwise dispatch will be the next working day). We aim to dispatch UK Standard Delivery orders on the same basis, but for busy periods this will be the working day following that.
Please be aware that in all circumstances, if you place an order after 1pm and select one of the
Next Day Delivery services, your goods will not be dispatched until the next
working day.
| United Kingdom postcodes | Cost | Dispatch timescale | Delivery estimate |
UK Standard
| £1.00
(Orders over £15 Free) | We aim to dispatch no later than the day following the next working day that the order is placed. | 5-8 working days from dispatch. |
UK Priority
(Royal Mail 24 / 1st class) | £2.95 | We prioritise your order for dispatch: we dispatch on the same working day if your order is placed before 1pm. Orders placed after 1pm, or on a non-working day will be dispatched on the following working day. | 3-6 working days from dispatch. |
UK NextDay Guaranteed
(Royal Mail Special Delivery)
Fully tracked service | £7.50
(Orders over £75 Free) | We prioritise your order for dispatch: we dispatch on the same working day if your order is placed before 1pm. Orders placed after 1pm, or on a non-working day will be dispatched on the following working day. | Guaranteed next working day for orders placed before 1pm. Mon-Fri Service |
DHL Express Next-Day
Fully tracked service | £7.50
(Orders over £75 Free) | We prioritise your order for dispatch: we dispatch on the same working day if your order is placed before 1pm. Orders placed after 1pm, or on a non-working day will be dispatched on the following working day. | Guaranteed next working day for orders placed before 1pm. Mon-Fri Service |
International Delivery
IMPORTANT - All Non-UK orders are currently suspended. We are working with our delivery partner to provide improved services which better meet our customers needs and expectations. We apologise for the inconvenience this may cause and hope to have a further update in Q4 of 2022.
Last Updated 13th June 2022.