Delivery options

International Delivery

Our prices do not include local taxes and import duty – you are responsible for paying any applicable import charges when the delivery reaches your country. You should also take steps to confirm that that the goods you order can be imported to your country (i.e. they will clear through your local customs). Import charges and customs policies vary considerably from country to country so we are unable to offer any specific advice. If you are unsure then you should contact your tax authority and/ or your local customs office.

Our hassle-free, delivery aim

When you buy vitamins online, we understand that you want to receive them as quickly as possible, with the minimum of fuss - that's why we pioneered the supply of vitamins and supplements in stylish air-tight pouches. Although we don't guarantee this (have you seen how small some letterboxes are?!), our use of industry-leading, slim-line pouches vastly increase the chances of your order fitting conveniently through your letter-box, versus regular round supplement bottles. Please note that our Next Day Delivery services will require a signature, whether they fit through your letterbox or not! 

Same day dispatch promise for UK Express and UK Next Day delivery options

Occasionally, we all leave things until the last minute and re-ordering our supplements is no exception. You've just popped your last tablet and now you need more ... fast! We realise how important it is to receive your order as quickly as possible, that's why for UK Express and UK Next Day services, we promise 'Same-Day Dispatch'  on all orders received by 1pm on a working day (otherwise dispatch will be the next working day). We aim to dispatch UK Standard Delivery orders on the same basis, but for busy periods this will be the working day following that.

Please be aware that in all circumstances, if you place an order after 1pm and select one of the Next Day Delivery services, your goods will not be dispatched until the next working day.