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Delivery options

Please be aware that Royal Mail services have been affected by the current Coronavirus situation. You can read the latest news in the Royal Mail Coronavirus update.

Our hassle-free, delivery aim

When you buy vitamins online, we understand that you want to receive them as quickly as possible, with the minimum of fuss - that's why we pioneered the supply of vitamins and supplements in stylish air-tight pouches. Although we don't guarantee this (have you seen how small some letterboxes are?!), our use of industry-leading, slim-line pouches vastly increase the chances of your order fitting conveniently through your letter-box, versus regular, round supplement bottles. Please note that our Next Day Delivery services will require a signature (or name taken, subject to current carrier policy), whether they fit through your letterbox or not! 

Same day dispatch promise for UK Priority and UK Next Day delivery options

Occasionally, we all leave things until the last minute and re-ordering our supplements is no exception. You've just popped your last tablet and now you need more ... fast! We realise how important it is to receive your order as quickly as possible, that's why for UK Priority and UK Next Day services, we promise 'Same-Day Dispatch'  on all orders received by 1pm on a working day (otherwise dispatch will be the next working day). We aim to dispatch UK Standard Delivery orders on the same basis, but for busy periods this will be the working day following that.

Please be aware that in all circumstances, if you place an order after 1pm and select one of the Next Day Delivery services, your goods will not be dispatched until the next working day.

United Kingdom postcodes Cost Dispatch timescale Delivery estimate
UK Standard Delivery
(Royal Mail 48 / 2nd class)
FREE We aim to dispatch no later than the day following the next working day that the order is placed. 5-8 working days from dispatch.
UK Priority
(Royal Mail 24 / 1st class)
£2.50 We prioritise your order for dispatch: we dispatch on the same working day if your order is placed before 1pm. Orders placed after 1pm, or on a non-working day will be dispatched on the following working day. 3-6 working days from dispatch. 
UK NextDay Guaranteed
(Royal Mail Special Delivery or DHL Express)
£7.50 We prioritise your order for dispatch: we dispatch on the same working day if your order is placed before 1pm. Orders placed after 1pm, or on a non-working day will be dispatched on the following working day. Guaranteed next working day delivery for orders placed before 1pm on a working day. Orders placed after 1pm, or on a non-working day will be dispatched on the following working day.

 

International Delivery

For all non-UK sales, UK sales tax (VAT) will be deducted at point of sale - i.e. we won't charge you VAT on your order - although in almost all circumstances you will have to pay your local sales tax when the goods reach your country. Your local postal service will collect this sales tax (at your local applicable rate) before they deliver to you, and will also charge an administration fee for doing so. This administration fee varies from country to country (and may change over time), so you will need to check with your local postal service what that amount will be.

You should also take steps to confirm that that the goods you order can be imported to your country (i.e. that they will clear through your local Customs). Import charges and customs policies vary considerably from country to country so we are unable to offer any specific advice. If you are unsure then you should contact your local Customs office.

International (non-UK) Cost  Delivery estimate - from dispatch
Standard Delivery £4.00 per order Around 21 working days. We aim to dispatch your order no later than the day following the next working day that the order is placed.

We are able to deliver to the following international territories:

  • Austria
  • Belgium
  • Channel Islands (UK)
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Hungary
  • Ireland - deliveries to Ireland have been suspended as of 14th September 2021 due to deliverability problems. We will continue to monitor the situation and will resume service as soon as we can.
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden - deliveries to Sweden have been suspended as of 9th July 2021 due to deliverability problems. We will continue to monitor the situation and will resume service as soon as we can.
  • Switzerland

We will continue to review this list of available delivery countries and update as more become available via our delivery partner.

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