Return an item

We operate a no-quibble guarantee returns policy, you can return your items to us any any time at your own cost. Please note that returns must be made within 30 days of purchasing and can only be accepted if the products are unopened, undamaged and in their original packaging.

If you wish to return an item please contact our customer service team who will be happy to assist.

Lost or damaged parcels

If you have any lost or missing products from your order then please contact our customer service team. Lost parcels must be reported within 30 days of the despatch date and we will not be liable for any loss should you fail to do this, we only offer fully tracked delivery services so will be able to trace your order.

We take great care to ensure your items reach you in good condition. However, if you are unfortunate enough to receive a damaged item, please contact our customer service team with details of the damage and we will happily refund or replace it once the fault or damage is agreed. Please note that products advertised as 'short dated' and discounted cannot be returned unless damaged.