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Where is my order?

CORONAVIRUS DELAYS: Whilst we are dispatching orders from our Coventry HQ on time, deliveries are taking longer than usual to reach our customers. This is mainly due to delays with the Royal Mail service, caused by issues related to Coronavirus. Please allow a little longer than usual for your orders to reach you during this period. Thank you for your understanding.

Thank you for placing an order with us. You will receive a Dispatch Confirmation email when we dispatch your order. The time it takes for your order to reach you will vary, depending on the delivery method that you have selected.

Before contacting us about the whereabouts of your orders, we ask that you allow 7 working days for UK deliveries, 21 days for European deliveries, and 28 days for Rest of the World deliveries. The only exception to that is when you have selected a courier or UK Next Day service.

In the unlikely and unfortunate event that your order is still not received within this time-frame please contact us and we will advise on the next steps.

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