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Feefo Gold Trusted Merchant Status

Jan 27, 2014 | 2 min read
Feefo Gold Trusted Merchant Status

The rating and review system we use is trusted by many internet retailers and ensures that all comments left are genuine. Feefo validate the our reviews are left by genuine customers so that we can safely say that the opinion and comments about our products and service has come first hand from a customer who has used us and the product.

Trusted shop

In 2013 over 3000 of our customers provided feedback and reviews via Feefo and we are grateful to each and every one of them for their comments. In total we achieved a 98% rating which we are very pleased about!

Helping customers make informed choices

We are not able to say what effect a vitamin or supplement will have on a person, strict regulations and also the fact that it will differ with each user prevent us from doing that. 

What the Feefo review system has allowed is for new customers to now be able to read first hand how the supplement worked for someone else and what they took it for. This helps people make more informed decisions about what they are buying.

Not always perfect

We have been asked a few times about how genuine our reviews are because all our products currently have 5 star ratings but we can promise you they are.  Things occasionally go not quite to plan and a parcel very rarely goes astray but the feedback we have received even negative has allowed us to tweak things and make sure future customers get an even better result.

Read more about Feefo Gold Trusted Merchant status.

» Categories: Customer Feedback


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