All the information you need about our delivery methods and costs
If you can't find what you need, please Contact Us.
'Same-Day Dispatch' promise
Occasionally, we all leave things until the last minute and re-ordering our vitamins is no exception. You've just popped your last supplement and now you need more ... fast!
We realise how important it is to receive your order as quickly as possible, that's why we now promise 'Same-Day Dispatch' (Mon - Fri) on all orders received by 1pm.
Please be aware that if you place an order after 1pm and select one of the NextDay delivery services, your goods may not be dispatched until the next working day.
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Our letterbox-friendly aim
When you buy vitamins online, we understand that you want to receive them as quickly as possible, with the minimum of hassle - that's why we pioneered the supply of vitamins and supplements in stylish air-tight packs. The slim-line packs vastly increase the chances of your order fitting conveniently through your letter-box. We don't guarantee that your order will go through your letterbox, but the chances are greatly increased.
We work hard to get your supplements to you FAST and hassle free!
UK DELIVERY (incl Northern Ireland & Channel Islands)
All orders received by 1pm Monday - Friday (excluding Bank Holidays) are dispatched from Just Vitamins on the same day. Orders received after 1pm are dispatched on our next working day
- this includes orders requesting a 'NextDay' delivery service.
UK Standard Delivery is FREE on all orders
No matter how small your order is, UK Standard delivery is free - always.
Delivery takes approximately 3-5 working days.
See below for our paid-for postage options when you need your goods more quickly.
UK Express Delivery
(approx 1-2 working days)
Just £2.50 for any order.
Although we promise to dispatch when we say, we can't guarantee the time-frames given for UK Standard and UK Express delivery (although most do arrive in time).
If you require a guaranteed delivery
time-frame, then please select our UK NextDay service, as shown right.
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UK Next Working Day by 1pm
(Guaranteed service. Delivery Monday to Saturday)
Just £7.50 per order.
Please note that our mail cut-off time for UK Next Working Day service is 1pm, so if you order after 1pm (or any-time on a weekend or Bank Holiday) then your order will be dispatched on the following working day.
EUROPEAN DELIVERY (incl Rep Ireland)
Our Standard European delivery service is now just £2 per order. We can't guarantee an exact time-frame on this, as it will vary based on your location and the efficiency of your local postal service – deliveries can take anything from 2 days up to 3 weeks.
Our Standard International Delivery is just £4 per order. Again, delivery timescales will vary depending on your location, but please allow up to 4 weeks, as customs clearance in particular can tend to add varying delays.
If we can deliver to you then you will be able to select your country from our Delivery Country list at checkout. We are working to add more destinations all the time. Please let us know if you have any specific requests!
Our prices do not include local taxes and import duty – you are responsible for paying any applicable import charges when the delivery reaches your country. You should also take steps to confirm that that the goods you order can be imported to your country (i.e. they will clear through your local customs). Import charges and customs policies vary considerably from country to country so we are unable to offer any specific advice. If you are unsure then you should contact your tax authority and/ or your local customs office.
|ANY PROBLEMS? |
If your order is lost or damaged, or if you are not 100% satisfied with your purchase then please contact Customer Services immediately, quoting your order reference number and your name.
We want you to be pleased with your online purchase (these people were!), so if there's anything more that we can do, please let us know - contact us with your comments - good or bad!
Just Vitamins Ltd